End-of-Life Consultation & Emergency Body Transportation

How We Can Help

The moment a loved one passes away is the most overwhelming: whom to call, what to arrange, and how to care for them? Having someone answer your call, even late at night or early in the morning, can offer reassurance at this difficult time. Zhenxi Funeral Service is on call 24 hours a day, arriving promptly to take over every detail so you can focus on being with your loved one.

Service Process

1. Phone consultation: a funeral director guides you by phone while confirming the location and situation
2. Body transportation: our professional team arrives and settles your loved one with dignity
3. Body refrigeration: assistance with morgue admission and refrigeration procedures
4. Administrative procedures: assistance with the death certificate and other documents
5. Funeral briefing: a walkthrough of the following steps with transparent pricing

What Is Included

• 24-hour phone consultation and home visits
• Body transportation (island-wide) and refrigeration arrangements
• Assistance with administrative procedures such as the death certificate
• A walkthrough of the following steps with transparent pricing

Cost Reference

Costs depend on the time of day, distance, and days of refrigeration, and are usually folded into the overall plan. For a detailed estimate please use the online cost calculator.

What the Family Should Prepare

• ID documents of the deceased and of the family
• If the death occurred in a hospital, please request the diagnosis certificate or related death certificate documents from the hospital
• Confirm the transportation location and expected time; leave the rest to us

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