Services
Facing the final journey of a loved one, you should not have to become a funeral expert. Zhenxi Funeral Service provides complete care from end of life through aftercare, accompanied throughout by professional funeral directors, so that every step is calm and complete. All faiths are welcome.
1. End-of-Life Consultation and Emergency Body Transportation
The moment a loved one passes away is the most overwhelming: whom to call, what to arrange, and how to care for them? We are on call 24 hours a day, arriving promptly to take over every detail so you can focus on being with your loved one.
Service Process
- Phone consultation: a funeral director guides you by phone while confirming the location and situation
- Body transportation: our professional team arrives and settles your loved one with dignity
- Body refrigeration: arrangement of a suitable refrigeration place
- Administrative procedures: assistance with the death certificate and related documents
What Is Included
- 24-hour phone consultation and home visits
- Body transportation (island-wide) and refrigeration arrangements
- Handling of administrative procedures such as the death certificate
- A walkthrough of the following steps with transparent pricing
Cost Reference
Costs depend on the time of day, distance, and days of refrigeration, and are usually folded into the overall plan; for a detailed estimate please use the online cost calculator.
What the Family Should Prepare
- ID documents of the deceased and of the family
- If the death occurred in a hospital, please request the diagnosis certificate or related death certificate documents from the hospital
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2. Funeral Planning (Farewell Ceremony)
A funeral service is the occasion for a loved one to bid a formal farewell to the world. We listen to your stories, and whether traditional and solemn or modern and warm, with Buddhist, Taoist, and Christian rites all available, we tailor a complete funeral service for you.
Service Process
- Needs consultation: we learn your faith, budget, and family expectations and provide a transparent quote
- Planning and design: memorial hall setup, schedule design, and date selection
- Ceremony coordination: our professional team guides you through encoffining (placing your loved one in the coffin), family rites, public memorial, and the funeral procession, taking care of every detail
- A complete send-off: arrangement of cremation or ground burial
What Is Included
- Memorial hall setup (home / venue / funeral hall)
- Full planning and hosting of the funeral service
- Obituary preparation, banquet reservations, and on-site staff
- Religious rites coordination (adjustable to your needs)
Cost Reference
Included in the three plans (see the Pricing page, or use the online cost calculator).
What the Family Should Prepare
- A photo of your loved one (for the memorial portrait and tribute)
- The family list and obituary information
- Words you wish to say to your loved one (we can help weave them into the rites)
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3. Cremation and Columbarium Placement
Cremation and final placement after the funeral service equally need careful arrangement. We help the family complete everything involved in cremation, bone collection, urn selection, and columbarium placement (or eco-friendly burial).
Service Process
- Cremation arrangement: crematorium booking and schedule confirmation
- Bone collection and urn sealing: a specialist guides the family through the bone collection rite
- Placement planning: consultation on columbarium placement, ground burial, or eco-friendly burial (tree, sea, or flower burial)
- Ongoing care: reminders of memorial dates and suggestions for remembrance
What Is Included
- Crematorium booking and cremation arrangements
- Guidance through the bone collection rite
- Advice on choosing a funerary urn
- Consultation and handling for columbarium placement / eco-friendly burial
Cost Reference
Niche fees are charged separately by the columbarium; eco-friendly burial is mostly free and we can help with the application; for an overall estimate please use the online cost calculator.
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4. Ongoing Care
The end of the funeral service is not the end of our service. We will remind you of important dates such as the seven-day rituals (zuoqi), the 100th day (bairi), and the first anniversary, offering suggestions for rites and resources for grief support, and staying with this family for the long run.
Coming Soon: Pre-Need Contracts
Planning ahead so that love never becomes a burden. The Zhenxi Funeral Service pre-need contract is coming soon. If you are interested, please leave your details via Contact Us, and we will let you know as soon as reservations open.
Our Services at a Glance
- End-of-Life Consultation and Emergency Body Transportation | prompt island-wide body transportation, refrigeration arrangements, and administrative assistance
- Funeral Planning (Farewell Ceremony) | full planning from funeral coordination and altar setup through encoffining, family and public rites, and the funeral procession
- Cremation and Columbarium Placement | cremation, bone collection, funerary urn and niche arrangements, and eco-friendly burial handling
- Ongoing Care (後續關懷) | continued companionship with the seven-day rituals, memorial-date reminders, and rite consultation (Chinese page)
- Pre-Need Contracts (生前契約) | arranging matters ahead of time; detailed plans coming soon (Chinese page)